Overall Experience Reviews For Sport Clips Haircuts of Lehi

Rude and not friendly. I showed up to get a haircut and I get greeted by someone screaming across to me “did you sign up online”? I said no. She said “well it’s a 2hr wait”. Then completely ignored me. I walk out and will never return there again. I was in a good mood and excited to get a haircut but left feeling like I was bothering them.

Worst customer service ever. Employees need better training. Left a message on the store manger’s personal cell phone . Managers name is Destinee. Still waiting to hear from her. Here’s the situation: Danielle called my son to proceed “On Deck”. As he was making his way, some little kids knocked over their drink that spilled all over the floor. Danielle said that she would be right with him as she mopped up the mess. My son waited patiently. When she was done, to our surprise, she told my son that he needed to sit back down and took another customer. WHAT!? When I questioned why, Danielle said it was because while she was cleaning up the mess that customer who walked in LATE, signed in online while she was cleaning up. My son sat back down while she took the other customer. Good customer service would have been to honor my sons turn when Danielle called him. Danielle, please learn better customer service.

Reply from Sport Clips Haircuts of Lehi:
Thanks for letting us know about your recent experience. We're sorry that we didn't meet your expectations. We'd like to now more, please email us at lehisc126@gmail.com

Lexi is awesome! I don’t get my haircut a lot but that last couple of times I’ve came here she’s been awesome! Super nice and friendly! This location is the best! Highly recommend!