Reviews For Sport Clips Haircuts of Lehi

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1 rating

Worst customer service ever. Employees need better training. Left a message on the store manger’s personal cell phone . Managers name is Destinee. Still waiting to hear from her. Here’s the situation: Danielle called my son to proceed “On Deck”. As he was making his way, some little kids knocked over their drink that spilled all over the floor. Danielle said that she would be right with him as she mopped up the mess. My son waited patiently. When she was done, to our surprise, she told my son that he needed to sit back down and took another customer. WHAT!? When I questioned why, Danielle said it was because while she was cleaning up the mess that customer who walked in LATE, signed in online while she was cleaning up. My son sat back down while she took the other customer. Good customer service would have been to honor my sons turn when Danielle called him. Danielle, please learn better customer service.

Reply from Sport Clips Haircuts of Lehi:
Thanks for letting us know about your recent experience. We're sorry that we didn't meet your expectations. We'd like to now more, please email us at lehisc126@gmail.com

1 rating

Ok so I’m not one to complain but I’ve visited this sports clips several times and every time, and almost every time I’ve gotten it messed up! I feel awful complaining when I leave because there’s really nothing I can do once the cut begins and the clippers have already done the damage. And I still tip because I believe it’s the right thing to do. That being said once again I have to wear a ball cap to allow my hair to grow out so it doesn’t look awful. It seems the stylist here in Utah don’t understand how to do a fade, they just start buzzing with the clippers and don’t even try to make it look nice and blended. I keep thinking the next stylist will do a better job and yet again I’m left disappointed. I really would hope they would try and study what it means to fade, cause last night I walked out with what looks like a awful military flat top! I guess I’m the dumb one who keeps coming back hoping for better results, thank goodness for ball caps to cover up the disaster left behind. 🙈

5 rating

Lexi is awesome! I don’t get my haircut a lot but that last couple of times I’ve came here she’s been awesome! Super nice and friendly! This location is the best! Highly recommend!

Rated 4.0 out of 5.0 based on 18 Client reviews

1
S. L. | January 3, 2019 Overall Experience

"Worst customer service ever. Employees need better training. Left a message on the store manger’s pe"

1
JR H. | November 20, 2018 Haircut

"Ok so I’m not one to complain but I’ve visited this sports clips several times and every time, and a"

5
Stockton S. | April 30, 2018 Overall Experience

"Lexi is awesome! I don’t get my haircut a lot but that last couple of times I’ve came here she’s bee"

5
Kristine M. | November 8, 2017 Stylist

"Kaylea is awesome, very bubbly and personable. "

5
Keenan O. | October 25, 2017 Overall Experience

"Great experience. Stylists are great and make it a super comfortable and enjoyable experience!"

5
Conor O. | October 24, 2017 Overall Experience

"Best place to get a haircut. Staff is amazing. Environment is amazing. And the haircuts are the best"

5
Jessica O. | October 24, 2017 Overall Experience

"I have been bringing my boys to the Traverse Mountain Sprts Clips since it opened in August 2016. We"

5
Karsen L. | October 24, 2017 Overall Experience

"This location is great. All the girls are very friendly and I get a great haircut every time. The MV"

5
Jesse W. | October 24, 2017 Overall Experience

"Never been to a sports clips before, this place was my first time. The staff is friendly and know wh"

5
Tanner W. | October 24, 2017 Overall Experience

"The best place to get a haircut for sure. All of the stylist do a great job and I consider them all "